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© 2025 Rahul Desai
Rahul Desai brings over 20 years of expertise in the retail industry, offering strategic consultancy and educational guidance. His dual background in business and education empowers him to help businesses optimize operations and achieve sustainable growth. As Vice President of the IBJA Skill Development Council and Executive Director of Finestar Educational Institute, Rahul is dedicated to elevating industry standards and fostering talent.
Rahul Desai’s advisory model is anchored in four core competencies: Coach, Consultant, Corporate Trainer, and Career Expert. Together, they reflect a holistic approach to capability building across individuals, teams, and businesses in the gem and jewelry industry.
Advises jewelry businesses on strategic growth, operational efficiency, and competitive positioning through tailored, data-informed solutions.
Delivers structured, outcome-focused coaching to enhance performance, customer engagement, and frontline leadership.
Provides strategic career guidance to professionals, helping them steer through industry shifts, identify opportunities, and build meaningful trajectories
Designs and delivers high-impact training programs for retail and manufacturing teams, focused on skill development and aligned execution.
Strategy without follow‑through falls short. We work alongside your team to launch initiatives, track real‑time results, and adjust course as the market shifts. Our commitment is to see your business not just meet targets, but exceed them… today, next quarter, and years down the line.
We begin by delving into your world, your values, processes, and ambitions, to pinpoint the unique factors that drive your success. This immersive discovery lets us craft strategies that feel like an extension of your vision, not a one‑size‑fits‑all template.
Strategy without follow‑through falls short. We work alongside your team to launch initiatives, track real‑time results, and adjust course as the market shifts. Our commitment is to see your business not just meet targets, but exceed them… today, next quarter, and years down the line.
Strategy without follow‑through falls short. We work alongside your team to launch initiatives, track real‑time results, and adjust course as the market shifts. Our commitment is to see your business not just meet targets, but exceed them… today, next quarter, and years down the line.
We begin by delving into your world, your values, processes, and ambitions, to pinpoint the unique factors that drive your success. This immersive discovery lets us craft strategies that feel like an extension of your vision, not a one‑size‑fits‑all template.
We begin by delving into your world, your values, processes, and ambitions, to pinpoint the unique factors that drive your success. This immersive discovery lets us craft strategies that feel like an extension of your vision, not a one‑size‑fits‑all template.
Rahul helps jewelry businesses streamline operations, refine strategy, and enhance customer experience to drive purposeful growth across formats and markets.
Building high-performing teams through structured onboarding, role-based upskilling, sales enablement, and incentive alignment.
Refining brand identity, storytelling, and digital presence to connect authentically with evolving luxury consumers across touchpoints.
Streamlining operations, setting scalable systems, and guiding expansion whether it’s new stores, markets, or revenue channels.
Rahul helps jewelry businesses streamline operations, refine strategy, and enhance customer experience to drive purposeful growth across formats and markets.
Building high-performing teams through structured onboarding, role-based upskilling, sales enablement, and incentive alignment.
Refining brand identity, storytelling, and digital presence to connect authentically with evolving luxury consumers across touchpoints.
Streamlining operations, setting scalable systems, and guiding expansion whether it’s new stores, markets, or revenue channels.
Loupe Insight is more than just content; it’s part of Rahul’s commitment to giving back to the industry. It’s built for the ones who are serious about learning but don’t always have access to long-format courses or mentorship. Think of it as your ongoing resource… grounded, real, and always relevant.
Rahul Desai, CEO & MD at the International Institute of Gemology (IIG), is a leading figure in global jewellery education with 20+ years of industry experience. He’s mentored countless individuals worldwide, enabling over 25,000 enthusiasts. Under his leadership, IIG has expanded to five locations, reshaping education. Rahul’s online platform has democratized education, reaching enthusiasts worldwide. Committed to CSR, he supports scholarship programmes and inclusive initiatives, ensuring equal opportunities.
Join our host, Mr. Rahul Desai, CEO and MD of the International Institute of Gemology, as he is going to talk on all about something that every jewelry retailer should master but often overlooks: Customer Lifetime Value, or CLV, along with Customer Retention Strategies.
Hosted by: Mr. Rahul Desai, CEO and MD of the International Institute of Gemology
Visit the IIG website: www.iigindia.com
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Inquire about sponsoring and showcasing your business in our next podcast episode by the Loupe Insight: Delving with Rahul Desai:
rahul@iigindia.com
Sponsors for this podcast episode:
Sanghi Jewelers, a legacy of craftsmanship and tradition;
Finestar Diamonds, with precision, brilliance, and perfection in every diamond;
SVar Gems, your ultimate source for quality gemstones;
And Svar Media, the voice of jewelry, amplifying the industry.
SOPHIE D.
SOPHIE D.
SOPHIE D.
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Empowering entrepreneurs and business leaders with proven strategies, mentorship, and insights to build successful, sustainable businesses.
701, Crescent Plaza, Telli Gali, Andheri (E), Mumbai 400069, INDIA.
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© 2025 Rahul Desai